Speech Therapy Talk Services LLC offers digital books, materials, and membership items. Therefore, it does not issue refunds once the order is complete and the materials have been received.
As a customer of Speech Therapy Talk Services LLC, it is your responsibility of understanding this policy before purchasing an item.
HOWEVER, as always, there are exceptions to the rule.
We do not offer refunds for monthly fees for the membership program. There are no exceptions to this rule. If you would like to cancel your membership, please log into your PayPal account or www.members-speechtherapytalk.com and follow the links located at the top of your page.
We will offer a refund if....
- Your product was not delivered to your email. This has never actually happened in the history of this company, but there may be a first time out there. If you don’t receive a product, please email firstname.lastname@example.org for further assistance within 7 days of purchase. We will recheck your information and re-send any products as necessary.
- Difficulty downloading an item. All materials are sent as a PDF. If you are unable to open a document, please contact email@example.com within 7 days of purchase.
Our mission is to help children, parents, and professionals and we will help find the right materials for you if needed!